Sephora New Zealand
Sephora is a beauty retailer featuring make up and beauty products from around the world.
Sephora New Zealand - with Free Delivery - Payment, Delivery & Return info
| Delivery information | Sephora NZ offers standard delivery (2-5 business days) with free shipping on orders over $25 after discounts. Orders placed before 1pm NZST/NZDT are processed same day. Express shipping is available for an additional fee. Customers receive tracking information via email, and Sephora ships both within New Zealand and internationally. more |
| Payment information | Sephora New Zealand accepts Visa, MasterCard, American Express, PayPal, and Afterpay. All transactions are processed in New Zealand dollars (NZD). more |
| Payment methods | Afterpay PayPal Mastercard Visa American Express |
| Return information | Sephora NZ offers a 30-day return window for unused, unopened items in original packaging. Online purchases can be returned in-store or by mail, with refunds processed to the original payment method. Opened or used products are not eligible for return. more |
Delivery Details
Sephora New Zealand Delivery Information Summary
Shipping Timeframes
- Delivery times are calculated from when items are collected from the warehouse by New Zealand Couriers
- Orders must be placed before 1pm NZST/NZDT to be processed same day
- Standard delivery typically takes 2-5 business days depending on destination
Shipping Options
- Standard delivery is available for most orders
- Express shipping options are available for faster delivery
- Sephora ships to addresses within New Zealand
- International shipping is also available ("Now Shipping worldwide")
Costs
- Free shipping appears to be available on orders over $25 after discounts
- Shipping fees apply for orders below $25 after discounts
- Express shipping incurs additional fees
Order Tracking
- Customers can track orders via a tracking link provided in shipping confirmation emails
Additional Information
- Orders are packed securely to ensure products arrive safely
- Sephora partners with reliable courier services including New Zealand Couriers
- For delivery issues, customers should contact Sephora's customer service
Note: This summary consolidates the available information from the provided sources. For the most current and complete delivery information, customers should refer directly to the Sephora New Zealand website.
Payment Details
Sephora New Zealand - Accepted Payment Methods
Based on information from the Sephora New Zealand website, the following payment methods are accepted:
Standard Payment Options
- Credit and debit cards: Visa, MasterCard, and American Express
- PayPal: Available for online purchases
Installment Payment Options
- Afterpay: Available both online and in-store
- Allows customers to split payments into installments
- Requires the latest version of the Sephora mobile app to use Afterpay
General Payment Information
- All transactions are processed in New Zealand dollars (NZD)
- Secure transaction processing is in place to protect personal and payment information
- Customers receive order confirmation emails once payment is successfully processed
If payment issues occur, customers should verify their card details or contact their bank for assistance.
Returning Details
Sephora New Zealand Return Policy Summary
Return Timeframe
- 30-day return and exchange window from the date of receipt for all orders
- This applies to both online purchases and in-store purchases
Return Eligibility Requirements
- Items must be:
- Unused and unopened
- In original packaging
- Exceptions apply for certain products
Return Options
- Online purchases can be returned:
- In-store at Sephora New Zealand locations
- By mail (following instructions on the website)
Refund Process
- Refunds are processed to the original payment method used for purchase
- For change of mind returns, all conditions above must be met
Exclusions
- Opened or used products are not eligible for return
- Certain product categories may have specific restrictions
For the most up-to-date and detailed information, customers should visit the Sephora New Zealand website or contact their customer service directly with order details when initiating a return.
Pay with Afterpay at Sephora New Zealand
It is possible to pay with Afterpay at Sephora New Zealand.