Asos
ASOS.com is a British online fashion and beauty store. Primarily aimed at young adults, ASOS sells over 850 brands as well as its own range of clothing and accessories including womenswear,menswear, footwear, accessories, jewelry and beauty products.
Asos - with Next Day Delivery - with Free Delivery - Payment, Delivery & Return info
| Delivery information | ASOS offers free standard shipping on orders over $49.99 (takes 7 business days), with express shipping available for an additional fee. Premier Delivery Membership provides unlimited express delivery on orders over $50, while Click & Collect is available at designated pickup points. more |
| Payment information | ASOS accepts major credit/debit cards (Visa, Mastercard, Amex, Discover, Diners Club) and PayPal as standard payment methods. Alternative options include Buy Now, Pay Later services (Klarna, Clearpay/Afterpay) and gift vouchers/store credit. Multiple payment methods can sometimes be combined, with all transactions processed securely. more |
| Payment methods | Credit Card Mastercard Visa American Express Apple Pay PayPal Buy Now Pay Later Klarna Afterpay |
| Return information | ASOS allows most items to be returned within 28 days of delivery, provided they are unworn, unwashed, and have tags attached. Returns can be processed through your online account, and for US customers, a prepaid return label is provided. Refunds are issued to the original payment method after items are received and inspected. more |
Delivery Details
ASOS Delivery Information Summary
Standard Shipping
- Free on orders over $49.99
- Takes approximately 7 business days (excluding weekends and public holidays)
- Charges apply for orders under $50
Express/Two-Day Shipping
- Faster delivery option
- Available for an additional fee (specific pricing not provided in the source material)
Premier Delivery Membership
- Annual subscription service for frequent shoppers
- Benefits include:
- Unlimited Express Delivery on orders of $50+
- Standard Shipping on all orders over $20
- Early access to new fashion items
Additional Options
- Click & Collect: Allows customers to pick up orders from designated collection points
For the most current and detailed shipping information, customers should visit the ASOS delivery page directly through their website.
Payment Details
ASOS Payment Options Summary
Standard Payment Methods
-
Credit and Debit Cards: ASOS accepts major card providers including:
- Visa
- Mastercard
- American Express (Amex)
- Discover
- Diners Club
-
PayPal: Customers can pay via PayPal by:
- Creating a PayPal account
- Adding PayPal to their ASOS wallet
- Adding it as a new payment method
- Using it during checkout
Alternative Payment Options
-
Buy Now, Pay Later Services:
- Klarna: Offers "try before you buy" options
- Clearpay/Afterpay: Allows payment splitting into installments
-
Other Payment Methods:
- Gift vouchers/store credit can be applied to orders
- Multiple payment methods can be combined in some cases
Security Information
- ASOS processes all payments securely to protect customer information
- Specific terms may apply regarding payment methods and billing details
ASOS continues to expand its payment options to provide customers with flexibility and convenience when completing their purchases.
Returning Details
ASOS Returns Policy Summary
General Return Policy
- Most items can be returned within 28 days of delivery
- Items must be in original condition: unworn, unwashed, with tags attached
- Products marked "Final Sale" are not eligible for return
How to Process a Return
- Log into your ASOS account
- Navigate to "My Account" → "My Orders" tab
- Select the "Create Return" button next to the relevant order
- Follow the on-screen instructions to complete your return request
Return Methods for US Customers
- Use the prepaid return label that comes with your order
- Print the label and attach it to the front of your package
- Drop off the package at your nearest designated return location
Refund Processing
- Refunds are processed after returned items are received and inspected
- The refund will be issued to the original payment method
For specific questions or additional assistance, customers should contact ASOS Customer Care directly through their website.
Pay with Klarna at Asos
It is possible to pay with Klarna at Asos.