BH Photo Video
B&H Photo Video is a comprehensive retailer specializing in photography, videography, audio, computer, and consumer electronics equipment. They sell digital cameras, professional video gear, audio equipment, computers, and related accessories from major brands like Canon, Sony, Nikon, and Apple. The company provides expert advice and customer support while catering to both professionals and enthusiasts.
BH Photo Video - Payment, Delivery & Return info
| Delivery information | B&H Photo Video ships most international packages via DHL, with shipping fees calculated based on weight, value (for insurance purposes), and destination. The available information is limited and some search results appear to reference products with "Power Delivery" in their names rather than actual shipping services. more |
| Payment information | B&H Photo Video accepts Wire Transfer, Bill Me Later (through Chase Bank USA), and the B&H Payboo Credit Card (issued by Comenity Capital Bank). While not explicitly stated in the provided information, they likely accept major credit cards like Visa and Mastercard as standard retailers do. more |
| Payment methods | PayPal Credit Card Mastercard Visa Wire Transfer Buy Now Pay Later |
| Return information | B&H Photo Video offers a 30-day return period for both new and used equipment, with items requiring return in original condition with all packaging and accessories. Full refunds are issued to the original payment method after inspection. To initiate a return, customers must contact B&H customer service or use their website, after which return shipping instructions are provided. more |
Delivery Details
B&H Photo Video Delivery Information Summary
Based on the information provided from the B&H Photo Video website, I can offer the following consolidated summary of their delivery services:
Shipping Information
- B&H ships most international packages via DHL
- Shipping fees are calculated based on a combination of:
- Weight
- Value (for insurance purposes)
- Destination
Product-Related Delivery Information
The provided information mostly relates to products that feature "Power Delivery" technology rather than B&H's actual delivery services:
- IDX System Technology UC-PD2: A two-channel USB Power Delivery charger suitable for travel kits
- UC-PD1: A USB Power Delivery charger compatible with USB PD-supported equipment
- QZ BK30: A payload delivery device with dual payload release capabilities
Note
The information provided contains limited details about B&H's actual delivery policies, timeframes, or shipping options. The search results appear to have mixed B&H's shipping information with products that happen to have "delivery" in their names (specifically USB Power Delivery technology and drone payload delivery systems).
For complete and accurate delivery information, customers should visit the B&H Help Center or contact their customer service directly.
Payment Details
B&H Photo Video Payment Methods Summary
Based on the available information from the B&H Photo Video website, the following payment methods are accepted:
Confirmed Payment Methods:
- Wire Transfer: Available for orders placed over the phone at 800.606.6969 (requires sending receipt copy to [email protected])
- Bill Me Later: A credit service through Chase Bank USA with:
- 17.99% APR (minimum finance charge of $2.00)
- No annual fee
- Options to pay in full or make minimum monthly payments
- Zero fraud liability protection
Other Payment Options:
- B&H Payboo Credit Card: Issued by Comenity Capital Bank
- Payments can be made online or by phone (1.866.[number not fully provided])
- Payments can be scheduled up to 30 days in advance
The available information is limited and does not provide a comprehensive list of all accepted payment methods. Standard payment options like major credit cards (Visa, Mastercard, etc.), PayPal, and other digital payment methods may be accepted but aren't explicitly confirmed in the provided information.
Returning Details
B&H Photo Video Return Policy Summary
General Return Policy
- Standard Return Period: 30 days from purchase/delivery date for all items
- Refund Type: Full refund of purchase price returned to original payment method
- Condition Requirement: Items must be returned in original condition with all accessories and packaging included
Used Equipment Returns
- Same 30-day return window applies to Used department purchases
- Items must specifically be purchased from the Used department to qualify under this policy
- Original condition requirement strictly enforced for used equipment
Return Process
- Contact B&H customer service or visit their website to initiate a return
- Return shipping labels and specific procedures are provided after return is initiated
- Refunds processed after returned items are received and inspected by B&H
Important Notes
- Certain conditions and exclusions may apply to specific products
- For troubleshooting issues before returning (as noted with the Aluratek device example), contacting manufacturer support is recommended
- For detailed information on specific item returns, customers should consult B&H's Help Center section