Intimissimi
Intimissimi is a premium Italian lingerie retailer with over 1,300 stores worldwide, specializing in women's intimate apparel including bras, underwear, sleepwear, and loungewear, plus a men's collection. The brand emphasizes high-quality materials like silk, cashmere, and cotton, with 94% of items produced in their own factories and designed by skilled Italian artisans. They offer professional bra fitting services, free shipping on orders over $75, and position themselves as accessible luxury for the modern, confident woman.
Intimissimi - Payment, Delivery & Return info
| Delivery information | Intimissimi offers free standard delivery on orders $85+ (US) or €4.95 for smaller orders, with express delivery costing $25 (US) or €9.50 (EU). Standard delivery takes 7-8 working days, while express delivery arrives within 48 hours. Free in-store pickup is also available within 4-5 working days. more |
| Payment information | Intimissimi accepts Visa, Mastercard, Maestro, Visa Electron, American Express, PayPal, Apple Pay, Google Pay, Gift Cards, and Afterpay. Apple Pay is only available on Apple devices, while Afterpay offers pay-in-4 installment payments. more |
| Payment methods | Afterpay Apple Pay Creditcard PayPal Credit Card Mastercard Visa American Express Buy Now Pay Later Maestro |
| Return information | Returns are possible within 14-30 days from delivery (varies by region) for unworn items in original condition. Returns can be made online, in-store, or via courier pickup. The information provided doesn't specify whether returns are free or if there are associated costs. more |
Delivery Details
Intimissimi Delivery Information SummaryBased on the information gathered from the Intimissimi website, here's a comprehensive overview of their delivery options:## Shipping Options & CostsStandard Delivery:- Cost: $9 (US) / €4.95 (EU)- FREE standard shipping for orders $85+ (US market)- Delivery time: 7-8 working daysExpress Delivery:- Cost: $25 (US) / €9.50 (EU)- Delivery time: 48 hours (2 working days)In-Store Pickup:- Cost: FREE of charge- Availability: 4-5 working days- Option to collect orders directly at Intimissimi retail locations## Additional Services- Order tracking is available for shipped orders- Customer service support for shipping inquiries- 24/7 online shopping availability## Key Benefits- Free standard shipping threshold of $85 makes it accessible for larger orders- Multiple delivery options to suit different urgency needs- In-store pickup provides a cost-free alternative- Express delivery available for time-sensitive ordersNote: Pricing and delivery times may vary by region (US vs EU markets shown). Customers should check their specific location's terms during checkout for the most accurate information.
Payment Details
Based on the information gathered from the Intimissimi website, here is a comprehensive summary of their accepted payment methods:## Accepted Payment MethodsIntimissimi accepts the following payment methods on their website: Credit and Debit Cards:- Visa- Mastercard - Maestro- Visa Electron- American Express Digital Payment Methods:- PayPal- Apple Pay (only available on Apple devices)- Google Pay Alternative Payment Options:- Gift Cards / e-Gift Cards- Afterpay (pay-in-4 service)## Key Limitations and Conditions- Apple Pay: Restricted to Apple devices only- Afterpay: For pay-in-4 payments, customers must make a down payment at the time of purchase, with the remaining three payments automatically deducted every two weeks thereafterThe website emphasizes payment security and offers multiple convenient payment options to accommodate different customer preferences, from traditional credit cards to modern digital wallets and buy-now-pay-later services.
Returning Details
Intimissimi Returns & Refunds SummaryBased on the available information from Intimissimi's website, here is a comprehensive overview of their return policy:## Return TimelineThere appears to be some variation in the return timeframe depending on the region:- Standard Policy: Up to 30 days from delivery date to request a return online- Alternative Policy (certain regions): Up to 14 days from delivery date to change your mind and request a return## Return Conditions- All returning items must be unworn and in saleable condition- Items must be returned in their original state## Return MethodsIntimissimi offers flexible return options:- Online return requests through their website- Physical store returns for online orders- Courier pickup service for returns## Process- Returns must be requested online through their website- Customers can "change their mind" within the specified timeframe- The company provides information on refund processing times and procedures for wrong items## Additional Services- Guidance on refund processing timelines- Support for replacing incorrect items- Dedicated customer service page with detailed return instructionsNote: For complete and specific return policy details, customers should consult the full "RETURN POLICY" section on Intimissimi's website, as policies may vary by region (US, Malta, Belgium, etc.).
Pay with Afterpay at Intimissimi
It is possible to pay with Afterpay at Intimissimi.