Biome
Biome is a natural soaps shop offering ethical and sustainable household and personal products.
Biome - Payment, Delivery & Return info
| Delivery information | Biome offers various shipping services across Australia, including Same Day Delivery in Brisbane (orders by 1pm, delivered by 6pm). They ship internationally to the US and Canada with tracking (5-12 business days delivery). Subscription boxes ship seasonally, and in-store pickup is available as an alternative to delivery. more |
| Payment information | Biome accepts Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Microsoft Pay, Afterpay, and ZipPay for online purchases. All transactions are processed in Australian Dollars (AUD). more |
| Payment methods | Afterpay Apple Pay PayPal Credit Card Mastercard Visa American Express |
| Return information | Biome offers a 45-day return window for refunds, exchanges, or credit. Customers must provide proof of purchase (receipt). Returns likely require original packaging, and refund processing may vary by payment method. The company advertises "Easy 45 day returns" and "Instant refunds" options. more |
Delivery Details
Biome Delivery Information Summary
Based on the available information from Biome's website, here is a comprehensive overview of their delivery services:
Australia Delivery
- Biome offers various shipping services throughout Australia
- They have recently launched Same Day Delivery to Brisbane
- Orders must be placed by 1pm for delivery by 6pm the same day
International Delivery
- Biome provides shipping services to the US and Canada
- International delivery features:
- Tracking included
- Estimated delivery timeframe: 5-12 business days
- Standard conditions apply for returns and exchanges
Subscription Box Delivery
- Biome subscription boxes ship seasonally
- The four annual boxes are sent in the first or second week of each season
Additional Information
- Delivery options and rates vary based on customer location
- Complete details about shipping times and costs can be found on the shipping page of their website
- In-store pickup is also available as an alternative to delivery
Please note that this summary is based on the limited information available from the provided snippets. For the most current and detailed delivery information, customers should visit Biome's shipping page directly.
Payment Details
Biome Payment Methods Summary
Accepted Payment Methods
Biome accepts the following payment methods for online purchases:
-
Credit and Debit Cards:
- Visa
- Mastercard
- American Express
- Debit cards
-
Digital Wallets:
- PayPal
- Apple Pay
- Google Pay
- Microsoft Pay
-
Buy Now, Pay Later Services:
- Afterpay
- ZipPay (shopping account of up to $1000)
Currency
All transactions are processed in Australian Dollars (AUD).
Additional Information
- Shopify Payments is enabled for secure credit card processing.
- The platform supports subscription-based payments.
- ZipPay offers flexible payment options with weekly or monthly payment schedules.
Returning Details
Biome Returns Policy Summary
Based on the limited information available from the Biome website (biome.com.au), here's what we know about their returns policy:
- Return Window: Customers have 45 days to return items for refund, exchange, or credit
- Proof of Purchase: Customers must retain their printed or emailed receipt to process returns
- Return Requirements: Items likely need to be in original, unopened packaging (standard retail practice)
- Payment Method Considerations: Refunds may be processed differently depending on original payment method
- Easy Returns: The website mentions "Easy 45 day returns" as a customer benefit
- Instant Refunds: There appears to be an "Instant refunds" option available
For complete details about Biome's returns process, specific conditions, and exclusions, customers should visit the full Returns Policy page on the Biome website.
Pay with Afterpay at Biome
It is possible to pay with Afterpay at Biome.