Converse AU
Converse Australia is the official online store selling iconic footwear including Chuck Taylor All Stars, Chuck 70s, and various other sneaker styles in different designs. They also offer casual clothing and accessories (bags, hats, socks) for men, women, and kids, with regular seasonal collections and special collaborations that blend classic style with modern trends.
Converse AU - with Next Day Delivery - with Free Delivery - Payment, Delivery & Return info
| Delivery information | Converse AU offers free express delivery for orders over $75 AUD in Australia and $100 AUD in New Zealand. Standard delivery takes 3-5 business days, while express delivery arrives in 1-2 business days for Australian metro areas and 3 days for New Zealand metro. Australian customers receive tracking information via email from StarTrack. more |
| Payment information | Converse AU accepts American Express, Visa, Mastercard, China Union, PayPal, Afterpay, Store Credit, e-Gift Cards, and Pre-Paid Credit Cards. All transactions are processed in Australian dollars. more |
| Payment methods | Afterpay PayPal Credit Card Mastercard Visa American Express |
| Return information | Converse AU accepts returns within 30 days, provided items are unworn with all original tags and packaging intact. Returns can be initiated through their online portal, in-store, by mail, or at Parcelpoint locations. Refunds are processed to the original payment method, though shipping costs may apply. Customized items cannot be returned. more |
Delivery Details
Converse Australia Delivery Information Summary
Shipping Options & Costs
- Free Express Delivery: Available on orders over $75 AUD (Australia) and over $100 AUD (New Zealand)
- Express Delivery Timeframes:
- Australia: Next business day delivery in metro areas (excluding Darwin)
- New Zealand: 3 business days for metro areas
Delivery Timeframes
- Standard delivery typically takes 3-5 business days
- Express delivery varies by location:
- 1-2 business days for Australian metro areas
- 3 business days for New Zealand metro areas
Order Tracking
- Australian customers receive an email confirmation from StarTrack once their order is dispatched
- The email contains a StarTrack tracking number to monitor delivery progress
Additional Information
- Multiple delivery methods are available depending on location
- Specific delivery timeframes and costs are provided during checkout
- International shipping is available with varying costs and timeframes
- Delivery eligibility for certain regions can be confirmed during the ordering process
Note: Actual delivery times may vary based on location and current service conditions. For the most up-to-date information, refer to the official Converse Australia website.
Payment Details
Converse AU Accepted Payment Methods
Based on the information gathered from the Converse Australia website, the following payment methods are accepted:
Primary Payment Methods
- Credit/Debit Cards: American Express, Visa, Mastercard, China Union
- PayPal
- Afterpay
- Store Credit
- e-Gift Cards
- Pre-Paid Credit Cards
Store Credit Information
- Store credit automatically applies to purchases when logged into your account
- Can be used during checkout by selecting it under the payment tab
- Balance can be checked by logging into your Converse account
General Payment Information
- All transactions are processed in Australian dollars (AUD)
- Payments are processed immediately
- All payment information is secured with encryption
No specific limitations or conditions for individual payment methods were mentioned in the provided information.
Returning Details
Converse Australia Returns Policy Summary
Return Eligibility & Timeframe
- Items must be returned within 30 days of receiving your order
- Products must be in new, unworn, and unwashed condition
- All original tags and packaging must remain attached
- Customized or personalized items are not eligible for return
Return Methods
- Online Portal: Use the Converse Returns Portal to initiate returns by filling out an online form
- In-Store Returns: Items can be returned to physical Converse stores
- Mail Returns: Return via postal service (may require a return label)
- Parcelpoint: Return through Parcelpoint locations
Return Process
- Visit the Converse Returns Portal or log into your account
- Complete the online return form (4 easy steps)
- Pack items properly (use resealable satchel for boxed goods)
- Ship the items back to Converse
- Note: Original packaging must be in satisfactory condition
Refund Information
- Refunds are processed to the original payment method
- Processing time may vary
- Return shipping costs may apply unless otherwise specified
Additional Support
For further assistance with returns or exchanges, customers can contact Converse Australia customer service through their website.
Pay with Afterpay at Converse AU
It is possible to pay with Afterpay at Converse AU.