Decathlon AU
Decathlon Australia is a sporting goods retailer offering sports apparel and sports equipment at reasonable prices.
Decathlon AU - with Next Day Delivery - with Free Delivery - Payment, Delivery & Return info
| Delivery information | Decathlon AU offers free Click and Collect (available within 1-48 hours), Standard Home Delivery (from $5), Same Day Delivery (from $25, within 4 hours if ordered before 3 PM), and Express Next Day Delivery. No deliveries occur on weekends or public holidays. Order tracking is available through courier partners, though delivery speed after handoff is beyond Decathlon's control. more |
| Payment information | Decathlon accepts Master Card, American Express, Visa, Union Pay, Gift Card, After pay, Zip pay and Bank transfer. more |
| Payment methods | Afterpay Apple Pay PayPal Buy Now Pay Later |
| Return information | Decathlon Australia members can return products with no time limitation (or up to 365 days), provided items are unused, in original packaging, and include all accessories and tags. Returns can be made in-store at any Decathlon location or online through their return portal. For faulty products, special handling is available through customer service. more |
Delivery Details
Decathlon AU Delivery Information Summary
Delivery Options
-
Click and Collect
- Free service (no delivery fees)
- Collection time: 1 to 48 hours after order
- Orders valid for collection for 14 days
- Option to collect sporting goods within 2 hours at some locations
-
Standard Home Delivery
- Fees start from $5
- Delivered directly to your doorstep
-
Same Day Home Delivery
- Fees from $25
- Delivery within 4 hours if ordered before 3 PM
- Orders placed after 3 PM delivered next day after 9 AM
-
Express Next Day Delivery
- Fees provided during checkout process
- Faster delivery option
Important Delivery Notes
- Free shipping promotions are available periodically
- Orders are not transported on weekends or public holidays
- Online Exclusive products may have different delivery fees and timeframes
- Order confirmation and tracking emails are sent after purchase
- Delivery notifications are sent upon delivery
- Customers can track orders through courier partners (Australia Post, TNT Australia)
- Delivery speed after handoff to couriers is beyond Decathlon's control
Shopping Options
- Over 5,000 products across 60+ sports categories
- Available at 15 Decathlon locations across Australia
- Convenient shopping via the Decathlon App
This information is based on details from the Australian Decathlon website and may be subject to change. For the most current information, visit the official Decathlon Australia website.
Payment Details
Decathlon AU Payment Methods Summary
Based on the provided information from Decathlon Australia's website, their accepted payment methods include:
Confirmed Payment Options
- Credit/debit cards (specific types not detailed)
- PayPal
- Decathlon gift cards
Key Payment Conditions
- All transactions are processed through secure payment gateways
- For Click and Collect orders that are not collected within 14 days, refunds are processed to the original payment method
- When purchasing marketplace or online exclusive products, separate delivery fees may apply and will be shown at checkout before payment
Payment Structure for Delivery Options
- Click and Collect: No delivery fee
- Standard Home Delivery: Fees starting from $5
- Same Day Home Delivery: Fees starting from $25 (when eligible)
The website information does not specifically mention other payment methods such as Afterpay, Apple Pay, Google Pay, or other buy-now-pay-later services. For the most comprehensive and current payment method information, customers may need to proceed to the checkout page on the Decathlon Australia website.
Returning Details
Decathlon Australia Return Policy Summary
Return Eligibility & Timeframe
- Generous Return Window: As a Decathlon member, you can return products with no time limitation (one source indicates a 365-day return period)
- Brand Coverage: Returns accepted for all Decathlon products, including house brands like BTWIN and Quechua, and other brands sold directly by Decathlon
Return Conditions
- Items should be:
- Unused
- In original packaging
- Include all accessories and tags
- For online purchases, verify eligibility in your purchase history (look for "Purchase at Decathlon" or "Sold and shipped by Decathlon")
Return Options
- In-store returns: Available at any Decathlon Australia location
- Online returns: Process available through their return portal
- Faulty products: Special handling available - contact customer service directly
Sustainability Connection
- Decathlon's recycling program aligns with their return policy
- Returned items may enter their circular economy initiatives, giving sporting goods a "second life"
- Company is working toward zero single-use plastics in e-commerce and logistics by 2026
For specific return instructions or special circumstances, customers should refer to Decathlon's official website or contact their customer support team directly.