Vans AU
Vans Australia is the official online store offering the iconic skateboarding brand's footwear, clothing, and accessories. Their product range includes classic shoes like Old Skool, Authentic, and Slip-Ons, along with skatewear apparel and complementary accessories for men, women, and children. The brand emphasizes skateboarding heritage while appealing to both skate enthusiasts and casual streetwear fans.
Vans AU - with Next Day Delivery - with Free Delivery - Payment, Delivery & Return info
| Delivery information | Vans AU offers Standard Delivery (free over $75, 3-7 days) and Express Delivery (free over $150, 1-3 days). Orders are processed within 1 business day and shipped via StarTrack Express to Australian residential addresses only. Customers receive text notifications and can track deliveries online. more |
| Payment information | Vans AU accepts VISA, MasterCard, American Express, PayPal, Afterpay, Apple Pay, and Vans e-gift cards as payment methods for online purchases. more |
| Payment methods | Afterpay Apple Pay PayPal Mastercard Visa American Express |
| Return information | Vans AU accepts returns for change of mind (including sale and Afterpay purchases) with options for refunds or exchanges. Items must be unused, undamaged, in original packaging, and accompanied by proof of purchase. While there is a specified return timeframe, customers should check the official website for the exact period and detailed return process. more |
Delivery Details
Vans Australia Delivery Information Summary
Delivery Options & Costs
-
Standard Delivery:
- Free on orders over $75
- $10 charge on orders under $75
- Takes approximately 3-7 business days
-
Express Delivery:
- Free on orders over $150
- $15 charge on orders under $150
- Takes approximately 1-3 business days
- This appears to be their standard delivery service
Processing & Shipping
- Orders aim to be packed within 1 business day
- Shipped via StarTrack Express
- Orders are shipped directly from local stores to your door
- Delivery is limited to residential addresses within Australia
Order Tracking
- Customers receive text notifications about their delivery
- Driver tracking is available
- Tracking information is provided after shipment
- Orders can be tracked via the Vans AU website using the provided tracking number
Order Changes
- Changes to delivery details can be made before dispatch
- Contact customer service for assistance with any delivery changes
For the most up-to-date information, customers should refer to the Vans AU Help Center or contact their customer support directly.
Payment Details
Vans Australia Accepted Payment Methods
Based on the Vans Australia website information, the following payment methods are accepted for online purchases:
-
Credit/Debit Cards:
- VISA
- MasterCard
- American Express
-
Digital Payment Platforms:
- PayPal
- Afterpay
- Apple Pay
-
Store Credit:
- Vans e-gift cards
Additional Payment Information:
- Refunds for returned orders will be processed to the original payment method used for the purchase.
- If experiencing checkout issues, Vans recommends trying an alternative browser or device, and ensuring all personal information is entered correctly.
This summary represents the payment methods explicitly listed on the Vans Australia website as of the information provided.
Returning Details
Vans Australia Returns Policy Summary
General Return Policy
- Vans AU accepts returns for change of mind, including sale items
- Returns are offered for both refunds and exchanges
- Afterpay purchases are eligible for returns with straightforward refund processes
Return Requirements
- Items must be:
- Unused and unwashed
- Undamaged
- In original, intact packaging
- Accompanied by proof of purchase/receipt
Return Process
- There is a specified return timeframe (exact period not detailed in the provided information)
- Vans AU offers a straightforward returns process for online purchases
- Special instructions are available for faulty items
For complete details about the returns process, including the exact timeframe for returns and specific instructions for initiating a return, customers should visit the official Vans Australia website or contact their customer service directly.
Pay with Afterpay at Vans AU
It is possible to pay with Afterpay at Vans AU.