GAME.co.uk
GAME.co.uk is the United Kingdom’s number one games retailer that offers great deals on video games, consoles, accessories and the latest pre-order games. Also, earn 1% of your purchase value back in Reward Points.
GAME.co.uk - Payment, Delivery & Return info
| Delivery information | GAME.co.uk offers domestic and international delivery (3-21 days for international, excluding holidays), with options varying by location. Orders may experience delays due to maintenance or operational factors. Items must be returned within 28 days of delivery. Full details are available on the help center website. more |
| Payment information | GAME.co.uk accepts Visa, Visa Debit, Mastercard, Maestro, PayPal, Apple Pay, Gift Cards, and Frasers+ as payment methods. more |
| Payment methods | Mastercard Visa American Express Maestro PayPal |
| Return information | GAME.co.uk allows returns within 28 days of receipt for online orders, with a statutory 14-day right to change your mind. Returns require using their online portal to generate a return label. Refunds are processed to the original payment method. Gift cards/vouchers cannot be returned, and different procedures apply for in-store purchases and brand partner orders. more |
Delivery Details
GAME.co.uk Delivery Information Summary
General Delivery Information
- GAME.co.uk offers various delivery methods for customers, though specific options aren't detailed in the provided information.
- Delivery timeframes vary based on location and service selected.
- For international orders, delivery typically takes between 3-21 days (excluding public and bank holidays).
- Some items may have shipping restrictions for international destinations.
Order Status & Delays
- Orders may occasionally experience delays due to:
- Essential system maintenance
- Other operational factors affecting order management
- Customers can likely check order status through their account or customer service.
Returns Policy
- Customers must return items within 28 days of delivery.
- Returns should be sent via post to the designated Returns Address.
Finding More Information
- GAME.co.uk provides detailed information under specific sections:
- "Delivery Methods" section for available shipping options
- "Delivery FAQs" for common questions
- "International Delivery" for overseas shipping information
For the most current and comprehensive delivery details, customers should visit the GAME help center directly at help.game.co.uk or contact customer service with specific inquiries.
Payment Details
GAME.co.uk Accepted Payment Methods
Based on the information from GAME.co.uk, the following payment methods are accepted:
Primary Payment Methods
- Visa
- Visa Debit
- Mastercard
- Maestro
- PayPal
- Apple Pay
- Gift Cards
- Frasers+
Key Notes
- All payment transactions are secured with encryption to protect personal and payment details
- After successful payment processing, customers receive a confirmation email with order details
- The payment pages on the website are secure for all transaction types
The website appears to accept most major payment cards and digital payment options, with particular emphasis on well-known payment methods. For specific payment issues, customers are advised to verify their card details first and then contact customer support if problems persist.
Returning Details
GAME.co.uk Returns Policy Summary
Return Timeframes
- Online Orders: 28 days for refund or exchange from date of receipt
- Right to Change Your Mind: 14 days statutory period mentioned in some documentation
Return Process
- Visit the returns portal on GAME website
- Schedule your return and generate a returns label
- Follow the provided instructions for completing the return
- Package items in their original condition and packaging
Refund Information
- Processing Method: Refunds are issued to the original payment method
- Timing: Specific timeframe for receiving refunds is available in detailed documentation
- Tracking: If you can't see a refund on your bank statement, support is available
Special Circumstances
- Brand Partner Orders: Separate return process for items shipped from brand partners
- In-Store Purchases: Different return procedures apply compared to online orders
- Exclusions: Gift vouchers/gift cards are not eligible for return
- Credit Notes: May be issued for certain store order returns
Additional Support
For specific questions or more detailed information, GAME provides dedicated customer service through their Help Centre with detailed articles addressing various return scenarios.