Macy's

Macy's is a department store chain headquartered in the United States, and it sells clothing and shoes for men, women, and children. It also sells bedding, handbags, jewelry, fragrances, and furniture, as well as baby clothes..


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Macy's - with Next Day Delivery - with Free Delivery - Payment, Delivery & Return info

Delivery information Macy's offers various shipping options including Standard, Premium, Express, Same-Day, Next-Day, and In-Store Pickup. Free shipping is tiered based on Rewards membership status: Platinum/Gold members get free shipping with no minimum, Silver/Bronze on orders $25+, and others on orders $49+. Same-Day and Next-Day delivery are unavailable for PO Boxes and APO/FPO addresses. Macy's uses UPS, USPS, and DoorDash for deliveries. more
Payment information Payments accepted are Visa, MasterCard, American Express, Discover, and Macy's credit cards. You can also pay with Paypal and Klarna in some countries.
Payment methods Credit Card Mastercard Visa Discover Network American Express PayPal Buy Now Pay Later Klarna
Return information Standard delivery costs USD$10.95 (free on orders over USD$25 or for members) and takes 5-8 working days. Premium delivery costs USD$10 on orders over USD$25 (or USD$10 on any order value for members) and takes 3 working days. Express delivery costs USD$15 on orders over USD$25 (or USD$15 on any order value for members) and takes 2 working days. Same day delivery is available in some cities..

Delivery Details

Macy's Delivery Information Summary

Shipping Options

  • Standard Shipping: Regular delivery option
  • Premium Shipping: Faster delivery than standard
  • Express Shipping: Fastest standard delivery option
  • Same-Day Delivery: Orders typically delivered between 3:00 PM-6:00 PM (local time)
  • Next-Day Delivery: Delivery on the following day
  • Buy Online, Pick Up In-Store: Pick up your purchase at your local Macy's

Free Shipping Benefits

  • Platinum & Gold Star Rewards Members: Free shipping with no minimum purchase
  • Silver & Bronze Star Rewards Members: Free shipping on orders of $25+
  • All Other Customers: Free shipping on orders of $49+

Delivery Restrictions

  • Same-Day & Next-Day Delivery unavailable for:
    • PO Boxes
    • APO/FPO addresses

Shipping Carriers

Macy's uses multiple carriers to ensure timely delivery:

  • United Parcel Service (UPS)
  • United States Postal Service (USPS)
  • DoorDash®

Order Tracking & Notifications

  • Order confirmation email sent with estimated shipment date
  • Shipping confirmation email with tracking information upon shipment
  • Optional delivery text notifications available
  • Orders can be tracked through the Macy's website

UPS Access Point Delivery

  • Packages can be directed to UPS Access Points
  • Valid ID and tracking number required for pickup
  • Packages held for 7 days after arrival
  • Returns can also be processed at UPS Access Points with pre-paid labels

Special Deliveries

  • Separate policies for Furniture & Mattress deliveries
  • International shipping available with specific policies

Customer Support

  • Options to report issues with shipment or delivery through customer service

Pay with Klarna at Macy's

It is possible to pay with Klarna at Macy's.

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