Vueling
Vueling is one of the fastest growing airlines in Europe. It offers a wide range of cheap flights among main European cities. Vueling fly to over 100 destinations covering the main cities in Spain, Europe, North Africa and the Near East, with direct flight or flights with connection in Barcelona and Rome.
Vueling - Payment, Delivery & Return info
| Delivery information | Vueling typically locates and delivers delayed or lost luggage within 72 hours through their tracking system. While they have established conditions of carriage for baggage, detailed delivery procedures are limited on their website. For comprehensive delivery information, customers should contact Vueling customer service directly. more |
| Payment information | Vueling accepts Visa, Mastercard, American Express, Discover, PayPal, and Bank Transfer (only available in Austria, Belgium, Germany, Holland, Italy, and Spain for Euro payments). more |
| Payment methods | Credit Card Mastercard Visa American Express Diners Club PayPal |
| Return information | Vueling allows booking modifications through their online platform, including date changes and rerouting to different destinations. Refund requests can be submitted online, with eligibility varying by fare type. Customers may receive direct refunds or travel credit depending on booking type and circumstances. Direct assistance is available through their website's "Flexibility and Changes" section. more |
Delivery Details
Vueling Delivery Information Summary
Based on the available information from the Vueling website, there is limited specific content about their delivery services. The most relevant information pertains to luggage handling:
Delayed or Lost Luggage
- Most lost or delayed luggage is located and delivered within 72 hours
- Vueling has a system in place for tracking and returning misplaced baggage
- Customers with delayed or lost bags should follow specific steps (though the complete steps were not provided in the snippets)
Other Information
- The website contains information about conditions of carriage for passengers and baggage, but specific delivery details were not included in the provided content
- Vueling maintains a list of forbidden items that cannot be transported, though this relates more to safety regulations than delivery processes
Note: For more comprehensive information about Vueling's delivery policies, including specific timeframes, tracking procedures, or delivery options for different circumstances, it would be advisable to directly contact Vueling customer service or explore additional sections of their website.
Payment Details
Vueling Payment Methods Summary
Accepted Payment Methods
-
Credit/Debit Cards:
- Visa
- Mastercard
- American Express
- Discover
-
Bank Transfer:
- Available only for purchases made from specific countries: Austria, Belgium, Germany, Holland, Italy, and Spain
- Bank transfers must be in Euros only
-
PayPal: Available as indicated in the help section information
Payment Channels
Payments can be made through:
- Mobile phone
- Computer
Additional Notes
- The currency for payments is primarily in Euros, though payments may also be processed in the currency appropriate to the flight's departure location
- For any payment issues or errors, customers should contact Vueling through their contact form
- Transactions are processed with secure methods that provide immediate payment confirmation
This summary reflects the payment methods explicitly mentioned in the provided information from Vueling's website.
Returning Details
Vueling Returns and Flexibility Overview
Based on the information gathered from Vueling's website, here is a comprehensive summary of their return and flexibility policies:
Flight Changes and Modifications
- Customers have the option to modify their bookings to change travel dates or reroute to different destinations
- Changes can be managed through their online platform in the "Flexibility and Changes" section
- Name corrections and email address modifications are permitted for booking details
Cancellation and Refund Options
- Refund requests can be submitted online through their customer portal
- Refund eligibility and conditions vary based on fare type and specific travel terms
- Customers may receive either a direct refund or credit for future travel depending on booking type and cancellation circumstances
Travel Scheduling Information
- For specific routes like Lobos Island, Vueling provides information on partner transport services (like the El Majorero ferry that returns at 6 p.m.)
- Seasonal schedule changes are noted, particularly for winter months on certain routes
- Return timing information is provided for planning connected transportation services
Customer Support for Returns
- Direct assistance is available through their website and dedicated customer service for inquiries about returns and modifications
- The "Flexibility and Changes" section of their help center provides comprehensive guidance for return-related questions
For the most current and detailed information regarding returns, passengers should consult the official Vueling help section on their website.