Barnes and Noble
Barnes & Noble is a bookseller headquartered in the United States, and it specializes in selling books, eBooks, movies, toys, music, games, and magazines. You can also purchase stationery and greetings cards, as well as vinyl from them.
Barnes and Noble - with Next Day Delivery - with Free Delivery - Payment, Delivery & Return info
| Delivery information | Standard shipping in the US takes 3-5 working days and costs USD$4.99 (free on orders over USD$35 or for members). Express shipping takes 2-4 working days and costs USD$7.99. Expedited shipping takes 1-2 working days and costs USD$15.48. These costs are for one item; additional items cost USD$0.99 each. |
| Payment information | Barnes & Noble accepts credit cards (Visa, MasterCard, American Express, Discover), gift cards, and PayPal. Payment methods can be managed online by signing into your account and visiting the "Manage Payment Methods" page, where you can add, edit, set defaults, and save payment options. NOOK device users can manage payment information through their device profile or the BN.com website, depending on the model. more |
| Payment methods | Mastercard Visa Discover Network American Express Diners Club JCB PayPal Credit Card Buy Now Pay Later |
| Return information | Barnes & Noble accepts returns within 30 days of delivery in original condition, with unopened shrink-wrapped items. Returns can be made in-store with proof of purchase or shipped back. Shipping fees are non-refundable. Returns may affect rewards program stamps and points, with adjustments processed within 24 hours. Some items and special purchases have exceptions. more |
Payment Details
Barnes & Noble Payment Information Summary
Available Payment Methods
- Credit cards (Visa, MasterCard, American Express, Discover)
- Barnes & Noble gift cards
- PayPal (with specific instructions available on their help pages)
Managing Payment Methods Online (BN.com)
How to Update Payment Information
- Sign in to your Barnes & Noble account
- Visit the "Manage Payment Methods" page at barnesandnoble.com/account/manage/payment/
- From this page you can:
- Add new payment methods
- Edit existing payment information (card numbers, expiration dates, billing addresses)
- Set a default payment method by clicking "Set as Default"
- Save changes using the "Save" button
Important Notes
- Changes to payment information only affect future orders
- Adding a new payment method doesn't automatically set it as default
- Gift cards stored in your account will be used first before charging credit cards
- Email confirmations are sent for any payment option changes
NOOK Tablet Device Payment Management
For Most NOOK Tablets
- Go to Profile > Account tab
- Options available:
- "Manage Credit Cards" - Only one card can be associated with your device
- "Manage Gift Cards" - Add new gift cards by entering card number and PIN
- "Redeem Access Code" - Enter 13-digit codes for NOOK content
Device-Specific Instructions
- NOOK 10" HD Tablet (Lenovo): Manage payment information through BN.com website
- Lenovo NOOK 9": Tap the Account button in the NOOK App and select Payment
For specific payment policies or detailed inquiries, Barnes & Noble recommends referring to their dedicated help articles on their website.
Returning Details
Barnes & Noble Return Policy Summary
General Return Policy
- Items must be returned within 30 days of delivery
- All returned items must be in their original condition
- Shrink-wrapped or sealed products must remain unopened
- Shipping fees are non-refundable
Return Options
-
In-Store Returns:
- Bring the item with packing slip, Order Confirmation email, or Billing Summary email
- Original payment method required for refund
- PayPal payments will receive store credit instead of refund
-
Shipping Returns:
- Items can be shipped back to the Returns Department
Special Circumstances
- Buy Online, Pick Up in Store: These purchases follow the same return policy as regular online purchases
- Stamps & Rewards Program:
- Returns may result in loss of stamps, based on the adjusted purchase value
- Example: A $31 purchase earning 3 stamps would lose 1 stamp if $10 worth of items are returned
- Rewards used on returned items will be credited back to your rewards balance
- Stamp and reward balances are adjusted within 24 hours after processing returns
Exceptions
- Certain items cannot be returned (including some NOOK devices)
- Special purchase types may have different return policies
For detailed information on specific situations, customers should consult the complete return policy on the Barnes & Noble website.