brooklinen.com
Brooklinen are a textile brand selling bed linen, towels, and loungewear. Based in Brooklyn, New York, the brand have signature quality products that have gained popularity on the internet.
brooklinen.com - with Free Delivery - Payment, Delivery & Return info
| Delivery information | Brooklinen offers free shipping on orders over $100, with standard delivery taking 7-10 business days and express options available at extra cost. Order tracking is provided via email, and all purchases come with a 365-day happiness guarantee. International shipping is available to select countries. more |
| Payment information | Brooklinen accepts credit cards (specific types not mentioned) and Brooklinen gift cards. Only one form of payment can be used per purchase. Third-party gift cards (Amex/Visa) must be used to purchase a Brooklinen gift card first, then applied at checkout. more |
| Payment methods | Credit Card Mastercard Visa PayPal Afterpay Apple Pay American Express |
| Return information | Brooklinen offers a 365-day return window for most unused items, excluding Last Call and Final Sale merchandise. A $9.95 return fee is deducted from refunds, and original shipping costs aren't refunded unless items are defective. Items can be returned online or to retail locations, and all returned products are donated. more |
Delivery Details
Brooklinen Delivery Information Summary
Shipping Options & Costs
- Free shipping on orders over $100
- Standard shipping typically takes 7-10 business days
- Express shipping options available for an additional cost
Order Processing
- Orders are processed and shipped within a specific timeframe (exact timing not specified in the provided content)
- International shipping is available to select countries, with varying delivery times
Order Tracking
- Tracking information is provided via email once the order ships
- Customers can track orders using the link in their shipment confirmation email
Customer Guarantees
- 365-day happiness guarantee on all purchases
- Customer service available via email or chat for delivery issues or delays
This information is based on the content from brooklinen.com as provided. For the most current and detailed shipping information, customers should refer to the official website.
Payment Details
Brooklinen Payment Methods Summary
Based on the limited information available from the provided brooklinen.com website snippets, I can only confirm the following about their payment methods:
Confirmed Payment Methods
- Credit cards (specific types not specified in the provided content)
- Brooklinen gift cards
Payment Limitations
- The system can only accept one form of payment per purchase
- Third-party gift cards (like Amex or Visa gift cards) cannot be used directly alongside another credit card in the same transaction
- Workaround: Customers can purchase a Brooklinen gift card using their Amex or Visa gift card, then apply the Brooklinen gift card at checkout
The provided information does not explicitly list all accepted payment methods such as Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Afterpay, or other potential payment options that might be available on the website.
For complete and current information about accepted payment methods, customers should contact Brooklinen directly at 646-798-7447 (10am-9pm EST) or email [email protected].
Returning Details
Brooklinen Return Policy Summary
Return Eligibility and Timeframe
- Most products can be returned or exchanged within 365 days of purchase
- Returns accepted for items purchased on the website or at retail locations
- Exclusions: Last Call and Final Sale items are not returnable
Return Conditions
- Items should be unused, unwashed, and in original packaging
- Products with quality issues (ripping, tearing, or pilling) are covered by a lifetime warranty
Return Methods
- Online purchases: Follow the return process on Brooklinen's returns page
- In-store purchases: Can be returned directly to any Brooklinen retail location
Return Costs
- A $9.95 return fee is deducted from refund amounts
- Customers are responsible for original shipping costs unless the item is defective or incorrect
Additional Information
- Refunds are processed to the original payment method
- All returned items are donated according to company policy
- "No questions asked" policy applies to all eligible returns
For specific return instructions or to initiate a return, customers should visit the returns page on the Brooklinen website.