Earth Hero
Earth Hero sells the everyday products that you usually shop for, but each item is sourced, manufactured, and shipped in a way that protects our planet’s future. From skincare to pet supplies, every brand featured is chosen because they purposefully minimise their impact on the planet.
Earth Hero - with Free Delivery - Payment, Delivery & Return info
| Delivery information | EarthHero offers free shipping on orders over $75 and carbon-neutral shipping on all orders regardless of size. They work with Climate Neutral Certified brands to maintain net-zero carbon emissions throughout production and delivery processes. more |
| Payment information | You can pay with Visa, Mastercard, American Express, PayPal and Afterpay. |
| Payment methods | Credit Card Mastercard Visa American Express PayPal Afterpay Buy Now Pay Later |
| Return information | Earth Hero's return policy requires Holy Lamb Organics items to be returned within 30 days of delivery. For refillable products, only bottles that can be safely reused are accepted to reduce waste. Plaine Products customers can order refills without pumps, receive a shipping label via form, and return empty bottles for reuse, supporting a more sustainable, plastic-free approach. more |
Delivery Details
EarthHero Delivery Information Summary
Based on the limited information available from the search results, EarthHero offers the following delivery terms:
- Free shipping: Available on all orders over $75
- Carbon-neutral shipping: All orders ship carbon-neutral regardless of order size
- Climate commitment: EarthHero appears to work with Climate Neutral Certified brands that maintain net-zero carbon emissions throughout their production and delivery processes
The search results did not provide additional specific details about:
- Shipping timeframes or estimated delivery dates
- International shipping options
- Shipping carriers used
- Delivery restrictions by location
- Package tracking information
For more comprehensive delivery information, you may need to visit specific shipping policy pages on the EarthHero website or contact their customer service directly.
Returning Details
Earth Hero Return Policy Summary
Based on the available information from the Earth Hero website, here are the key return details:
General Return Information
- For Holy Lamb Organics items, returns must be delivered to the warehouse within 30 days of delivery to be eligible
Refillable Product Returns
Earth Hero emphasizes sustainability through their refillable product return system:
- Purpose: Returns help reduce costs and minimize single-use plastic waste
- Acceptance Policy: Only bottles that can be safely reused are accepted for return
Plaine Products Return Process
For Plaine Products (such as their Refillable Vegan Shampoo):
- When your product is almost empty, order a refill bottle without a pump
- Fill out a form from Plaine Products to receive a shipping label
- Send your original bottles back to be reused
- For a completely plastic-free experience, you can place your first order without the pump
The return system appears to focus primarily on sustainable practices, particularly for refillable containers, aligning with Earth Hero's environmental mission.
Pay with Afterpay at Earth Hero
It is possible to pay with Afterpay at Earth Hero.