Expert Electrical UK
Expert Electrical UK is an online retailer specializing in electrical equipment and accessories.
Expert Electrical UK - with Next Day Delivery - with Free Delivery - Payment, Delivery & Return info
| Delivery information | Expert Electrical UK offers free delivery on orders over £50 (UK mainland) or £150 (Zone 1 areas), with a £5+VAT charge for orders below £50. Deliveries are handled by DPD Local with tracking, typically arriving in 2-5 working days. Special considerations apply for certain regions, and next-day options may be available at checkout. more |
| Payment information | Expert Electrical UK accepts credit card (Visa, Mastercard, American Express). more |
| Payment methods | Credit Card Mastercard Visa American Express Apple Pay PayPal Buy Now Pay Later |
| Return information | Expert Electrical UK allows returns within 30 days of receipt. Items must be in resalable condition, unused, and in original packaging. Customers need to contact customer service for return authorization and are responsible for return shipping costs unless the item was damaged or incorrect. Refunds process within 14 days to the original payment method. Customized products are non-returnable. more |
Delivery Details
Expert Electrical UK - Delivery Information Summary
Standard Delivery Charges
- Free delivery on orders over £50 excluding VAT (UK mainland standard areas)
- £5 + VAT delivery charge for orders below £50 (1-3 day tracked service)
Zone-Based Delivery
- Zone 1 UK areas:
- £7 excluding VAT for standard delivery
- Free delivery on orders over £150 excluding VAT
Service Details
- Deliveries handled by DPD Local with contact-free delivery service
- Warehouse and delivery network remain operational during lockdowns
- Standard UK delivery typically takes 2-5 working days
- Next day delivery options may be available (calculated at checkout)
- Order tracking provided after dispatch
Additional Information
- Special considerations may apply for areas like Northern Ireland and Scottish Highlands
- Export and Brexit-related information available on the website
- For damaged or incorrect items, customers should contact customer service within 30 days
Note: For the most current and specific delivery details, customers are advised to check the Expert Electrical UK website directly or contact customer service.
Payment Details
Payment Methods at Expert Electrical UK: Summary
Based on the information provided from the Expert Electrical UK website, there is insufficient detailed data to create a comprehensive list of specific payment methods accepted by the company. The snippets provide only limited references to payment options:
Partial Information Available:
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For trade customers, the website mentions that payments can be made "in a variety of ways from credit card to bank transfer," but doesn't enumerate specific card types or payment platforms.
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There is a reference to payment processing timeframes, stating that "payment will be credited within 7 days of receipt," but this appears to relate to refunds rather than payment methods.
Missing Information:
The provided content does not specify:
- Which credit card brands are accepted (e.g., Visa, Mastercard, American Express)
- Whether digital payment methods (e.g., PayPal, Apple Pay, Google Pay) are available
- If financing options or buy-now-pay-later services are offered
- Any payment method limitations or conditions
To obtain a complete list of accepted payment methods at Expert Electrical UK, additional information would be needed from their website, particularly from checkout pages or dedicated payment information sections.
Returning Details
Expert Electrical UK Returns Policy Summary
Based on the information gathered from Expert Electrical UK's website, here is a comprehensive overview of their returns policy:
Return Timeframe
- All items must be returned within 30 days of receipt
Return Condition Requirements
- Items must be in 100% resalable condition
- No markings on wires or terminals
- No damage to products
- Items should be unused and in original packaging
- All tags must remain attached
Return Process
- Customers should contact customer service to obtain return authorization
- Using a recorded delivery method for returns is recommended
- Customers are responsible for return shipping costs unless the item was damaged or incorrect
Refund Process
- Refunds will be processed within 14 days of receipt of returned goods
- Refunds are issued to the original payment method after inspection
- Refunds of delivery costs may be available (specific conditions not detailed)
Exclusions
- Customized products and items marked as non-returnable cannot be returned
For the most current and detailed information about returns, customers should refer to the official returns policy page on the Expert Electrical UK website or contact their customer service department directly.