Old Navy
Old Navy is a US based clothing retailer offering clothing and accessories for men, women and children.
Old Navy - with Next Day Delivery - with Free Delivery - Payment, Delivery & Return info
| Delivery information | Old Navy offers free standard shipping on orders over $50 (7-9 business days). Rewards members get faster shipping benefits. Paid options include Standard (5-7 days), Express (2-3 days), and Next Day delivery in select areas. Free returns are available by mail with prepaid labels or in-store with invoice and credit card. more |
| Payment information | Old Navy accepts Visa, Master Card, American Express, JCB, Diner's Club, Apple Pay, Pay Pal and Afterpay |
| Payment methods | Mastercard Visa American Express Diners Club JCB Apple Pay Afterpay Buy Now Pay Later |
| Return information | Old Navy offers a 45-day return window for full refunds, requiring the original receipt and items in unworn, unwashed condition. Returns can be made in-store or by mail, though shipping costs may apply to mail returns unless there was a store error. more |
Delivery Details
Old Navy Delivery Information Summary
Shipping Options and Costs
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Free Standard Shipping: Available on all orders over $50 (after discounts)
- Delivery timeframe: 7-9 business days
- Must select "free every day" option at checkout
- Valid only for first ship-to address within the US
- Gift cards, packaging, taxes, and prior purchases don't count toward minimum
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Rewards Program Shipping Benefits:
- Regular members: Free 3-5 day shipping on orders of $50+
- Icon members: Free 2-3 day shipping on orders of $50+
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Paid Shipping Options:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- Next Day Delivery: Available in select areas for additional charge
Order Management
- Track orders from purchase to delivery online
- Change or cancel options available (though processed orders may have limitations)
- Price adjustments available through customer service
Returns
- Free returns by mail with prepaid shipping label
- Free in-store returns with invoice and credit card
Additional Information
- International shipping available to select countries
- Actual delivery times may vary from estimates
- Quantity restrictions may apply for certain shipping options
- For delivery issues or missing items, contact customer service
Note: For the most up-to-date information, refer to oldnavy.com
Returning Details
Old Navy Return Policy Summary
Based on information from the Old Navy website, their return policy includes the following key points:
- Return Window: Items can be returned within 45 days of purchase for a full refund
- Return Requirements: Returns must include the original receipt or packing slip
- Item Condition: Items should be unworn, unwashed, and in their original condition
- Return Methods: Two options are available:
- In-store returns
- Mail returns (may incur shipping costs unless due to a store error)
For specific details about the return process or special circumstances, customers should visit the Customer Service section of the Old Navy website or contact their support team directly.
Pay with Afterpay at Old Navy
It is possible to pay with Afterpay at Old Navy.