PetSmart
PetSmart is a pet store selling pet food, grooming supplies, pet clothes, aquariums, and habitats. PetSmart also offers cages, stands and feeders.
PetSmart - Payment, Delivery & Return info
| Delivery information | PetSmart offers multiple delivery options including Same-Day Delivery, Ship to Home, In-Store Pickup, Scheduled Delivery, and Autoship subscription service. Same-day delivery is available for select items in eligible areas with contact-free delivery. Availability depends on location and product eligibility, with customers needing to verify their postal code for delivery options. more |
| Payment information | PetSmart accepts American Express, Discover, MasterCard, Visa, PayPal, and Afterpay as payment methods. Afterpay allows purchases to be paid in four interest-free installments over 6 weeks for eligible purchases. more |
| Payment methods | Credit Card Mastercard Visa Discover Network American Express PayPal |
| Return information | PetSmart allows returns in-store within 30 days of purchase, with items in original condition and packaging. Refunds are issued to the original payment method, typically processed within 30 days. Purchase price is refundable, but shipping fees and other charges are not. Proof of purchase may be required. more |
Delivery Details
PetSmart Delivery Information Summary
Delivery Options
PetSmart offers several delivery methods:
- Same-Day Delivery: Available for select items in eligible areas
- Ship to Home (STH): Standard home delivery service
- In-Store Pickup (ISPU): Order online and pick up at your local store
- Scheduled Delivery (SD): Choose a specific day and time for delivery
- Autoship: Recurring delivery subscription service
Same-Day Delivery Highlights
- Designed for urgent needs or customers who prefer immediate delivery
- Contact-free delivery process
- Availability depends on your location (postal code verification required)
- Item eligibility varies (specific products may be out of stock for same-day option)
Important Notes
- For perishable items, PetSmart recommends being home during the delivery window
- Prices and product selection may vary by location
- Customers must enter their postal code to verify delivery eligibility in their area
- Some services like Autoship may be temporarily unavailable in certain locations
To check delivery availability for your address or browse same-day eligible items, visit PetSmart's website at petsmart.com.
Payment Details
PetSmart Accepted Payment Methods
Based on the information gathered from the PetSmart website, the following payment methods are accepted:
Credit and Debit Cards
- American Express
- Discover
- MasterCard
- Visa
Other Payment Options
- PayPal
- Afterpay
- Allows purchases to be paid in four installments over 6 weeks
- No interest charged
- Available for eligible purchases
Key Payment Information
- All transactions require valid payment details, including full name, card number, expiration date, and security code
- The name provided must match the name on the credit card for validation purposes
- Transactions are processed in USD ($)
The available documentation doesn't specify any notable limitations for specific payment methods beyond the standard validation requirements.
Returning Details
PetSmart Return Policy Summary
Based on the available information from petsmart.com, here is a consolidated overview of PetSmart's return policy:
General Return Policy
- Items can be returned in-store at no cost to receive a refund of the purchase price
- Shipping, delivery fees, gift wrap, and other charges are non-refundable
- Returns must typically be made within 30 days of purchase
- Items should be in their original condition and packaging
- Proof of purchase may be required for processing returns
Refund Process
- Refunds are issued in the same form of payment originally used for the purchase
- A return fee may be deducted from the refund amount
- Refunds are processed within 30 days of PetSmart receiving the returned product
Additional Services
- PetSmart offers a price match guarantee (details not specified in the provided information)
- Special procedures may exist for damaged or defective items
- For specific questions about returns, customers can contact PetSmart's Pet Services Help Center
Note: The information provided is limited and customers may want to contact PetSmart directly or visit their website for the complete and most current return policy details.
Pay with Afterpay at PetSmart
It is possible to pay with Afterpay at PetSmart.