
Puma
PUMA is a global sports brand that designs, develops, sells, and markets a comprehensive range of athletic products including footwear, apparel, and accessories for men, women, and children. Their offerings span both performance sportswear for athletes and casual lifestyle products for fashion-conscious consumers, blending functional technology with contemporary style.
Puma - Payment, Delivery & Return info
Delivery information | Puma offers standard delivery typically taking 5-8 working days (3-5 days in some regions). The website doesn't specifically mention free delivery options in the provided information. Delivery costs aren't specified and may vary by region. Orders placed after 2pm will be processed the following working day. more |
Payment information | Puma accepts major credit and debit cards, PayPal, Apple Pay, Google Pay, Afterpay, Klarna, and PUMA Gift Cards. Customers select their preferred payment method during checkout. more |
Payment methods | Afterpay Apple Pay PayPal Klarna |
Return information | Puma allows returns within 45 days of purchase or delivery for unused items in original condition with tags attached. Returns can be initiated through their online portal, with refunds processed to the original payment method. The policy doesn't explicitly state whether returns are free or if there are associated costs. more |
Delivery Details
Puma Delivery Information Summary
Based on the information gathered from the Puma website, here is a comprehensive overview of their delivery policies:
Estimated Delivery Timeframes
- Standard delivery time:
- Generally 5-8 working days (dependent on shipping country)
- In some regions: 3-5 working days
- Orders placed after 2pm will be delayed by one working day
Order Processing
- Puma provides an estimated delivery date based on:
- Selected shipping method
- Delivery address
- Warehouse location where item(s) ship from
Regional Variations
Delivery times and options may vary by region, with country-specific information available on regional Puma websites:
- US: us.puma.com/us/en/help/delivery
- Singapore: sg.puma.com/sg/en/delivery/HELP_Delivery.html
- Morocco: ma.puma.com/ma/en/delivery/HELP_Delivery.html
Additional Notes
- For complete delivery details specific to your location, it's recommended to visit the help/delivery section of your regional Puma website
- Shipping options, costs, and precise delivery timeframes may vary based on your location and the items purchased
Payment Details
Puma Accepted Payment Methods
Based on information from the Puma website, the following payment methods are accepted:
Credit and Debit Cards
- Major credit and debit cards are accepted (specific card types not detailed)
Digital Wallets
- PayPal
- Apple Pay
- Google Pay
Buy Now, Pay Later Options
- Afterpay
- Klarna (with "Pay in 4" option that allows splitting purchases into 4 interest-free payments paid every 2 weeks)
Gift Cards
- PUMA Gift Cards
Additional Payment Information
- Customers select their preferred payment method during checkout
- Billing and shipping addresses should match for successful processing of payments
- For credit/debit card transactions, customers should ensure their card is active and has sufficient funds
This information represents the payment methods explicitly mentioned on the Puma website as being accepted for purchases.
Returning Details
Puma Return Policy Summary
Return Timeframe
- Customers can return eligible items within 45 days of purchase/delivery
- Items must be complete, unused, and undamaged
Return Requirements
- Products must be in original condition with all tags attached
- Original packaging should be used when possible
- Items should be properly sealed with tape (avoid taping directly on the product)
Return Process
- Returns can be initiated through Puma's online portal
- The original shipping packaging should be reused for returns
- Specific return instructions are provided after initiating the return process
Refund Information
- Refunds are processed to the original payment method
- Processing time varies based on return method and inspection process
Regional Variations
- Return policies may vary slightly by country/region
- For region-specific details, customers should visit their local Puma website
For complete and up-to-date information, customers should refer to Puma's official return policy page at their regional Puma website (e.g., us.puma.com/help/return-policy).
Pay with Klarna at Puma
It is possible to pay with Klarna at Puma.