Riverisland.com
River Island is a fashion brand that supplies clothing for men, women, and children. It provides swimwear, nightwear, shoes, accessories, and back to school items. It also offers clothing for babies, gifts for men and women, and clothes for fancy occasions.
Riverisland.com - with Next Day Delivery - with Free Delivery - with Free Returns - Payment, Delivery & Return info
| Delivery information | River Island offers Standard (3-7 days), Express, and Click & Collect delivery options, with free delivery available on orders over a threshold. All orders come with free returns and tracking. Shipping charges and delivery times vary by location, and customers can add special delivery instructions. more |
| Payment information | Riverisland.com accepts Mastercard, Visa (credit and debit), Maestro, Solo, Electron, American Express, PayPal, Apple Pay, and Klarna. Gift vouchers/cards are also accepted as payment methods. more |
| Payment methods | Credit Card Mastercard Visa American Express PayPal Klarna Apple Pay Maestro |
| Return information | River Island accepts returns within 28-30 days of purchase or delivery. Items must be unworn, in original condition with tags attached and original packaging. Returns can be made in-store (UK and Ireland locations) or by post using the provided return label. Proof of purchase is required for all returns. more |
Delivery Details
River Island Delivery Information Summary
Delivery Options
- Standard Delivery: Takes 3-7 working days depending on location
- Express Delivery: Faster shipping options available
- Click & Collect: Pickup from designated locations
- Free Delivery: Available on orders over a certain threshold (amount varies)
- Free Returns: Always offered on all orders
Shipping Details
- Service available for both UK and international customers
- Shipping charges vary based on location and chosen delivery method
- Delivery times may vary based on destination
Order Tracking
- Tracking information provided for all dispatched orders
- Orders can be tracked via the "Track Order" link in confirmation emails
- Full tracking history viewable through customer account
Additional Features
- Customers can add special delivery instructions to orders
- Multiple delivery options designed for customer convenience
For the most current and specific information regarding delivery costs and timeframes for your location, please refer to the River Island website at the time of ordering.
Payment Details
River Island Payment Methods Summary
Based on the information from the Riverisland.com website, the following payment methods are accepted:
Credit and Debit Cards
- Mastercard and Visa credit cards
- Maestro, Visa, Solo, Electron and Mastercard debit cards
- American Express cards
Digital Payment Options
- PayPal
- Apple Pay
- Klarna
Other Payment Methods
- Gift vouchers/cards
Key Information About Payments
- Payment is processed when items are dispatched, at which point customers receive a confirmation email detailing the exact amount charged
- Customers can save payment details for faster checkout in the future
- All transactions are secured with encryption technology
- If a payment fails, customers should verify their payment details and ensure sufficient funds are available
The website implements standard security measures to protect customer payment information during transactions.
Returning Details
River Island Returns Policy Summary
Based on information from the River Island website, here's a comprehensive overview of their returns policy:
Return Timeframe
- Items can be returned within 28-30 days of delivery or in-store purchase (the website shows slight inconsistency between 28 and 30 days in different sections)
Return Conditions
- Items must be:
- Clean and unworn
- In original condition
- With all tags still attached
- In original packaging
Return Methods
- In-Store Returns: Available at any UK River Island store (excluding Isle of Man and Jersey) and Republic of Ireland stores
- Postal Returns: Use the return label provided with your original order
Return Process
- For online returns, the process can be initiated through the River Island website
- You'll need your original proof of purchase when making a return
Additional Information
- Some items may have special return restrictions (though specific details aren't provided in the available information)
- For international returns or specific questions, customers should consult the detailed returns section on the official website or contact customer service
For the most current and complete information, customers should visit the official River Island returns page at riverisland.com.
Pay with Klarna at Riverisland.com
It is possible to pay with Klarna at Riverisland.com.