Vida XL
VidaXL is an online retailer offering affordable products across home, garden, and lifestyle categories. Their extensive range includes indoor and outdoor furniture, home decor, kitchen appliances, garden equipment, sports gear, toys, pet supplies, DIY tools, and automotive accessories. They emphasize value with their "Live it up for less!" tagline, providing free delivery and comprehensive customer service.
Vida XL - with Free Delivery - with Free Returns - Payment, Delivery & Return info
| Delivery information | vidaXL offers free delivery on all products. Delivery time varies by product. more |
| Payment information | You can pay with VISA, mastercard, PayPal, American Express credit card or Klarna more |
| Payment methods | Mastercard Visa American Express PayPal Klarna Buy Now Pay Later Credit Card |
| Return information | Return is free of charge. Transportation costs for returns is covered by vidaXL only if the customer uses their returns procedure and specific courier. more |
Delivery Details
Vida XL Delivery Information Summary
Delivery Costs & Options
- Free Delivery: Vida XL offers free shipping on all products, including furniture, sporting goods, and home and garden items
- International Shipping: Available subject to specific conditions and fees
- Delivery Options: Both standard and express delivery services are available
- Shipping Costs Calculation: For Australian customers, there appears to be a calculation rule for shipping costs with potential extra fees
Delivery Process
- Dispatch & Delivery Time: Items are typically delivered within a few days, though specific times vary by location and product availability
- Order Tracking: Customers receive tracking information via email once their order has been shipped
- Delivery Address: Customers must ensure the delivery address is correct during checkout, as changes after order placement may not be possible
Company Positioning
- Vida XL positions itself as an affordable online shop with the tagline "Live it up for less"
- They offer a wide range of products including furniture, home and garden items, and food service products
For the most detailed and up-to-date delivery information, customers should refer to Vida XL's customer service or specific delivery policy pages on their website.
Payment Details
Vida XL Payment Methods Summary
Based on the information provided from the Vida XL website (vidaxl.com), the available payment details are very limited. The only specific payment option clearly mentioned is:
- Instalment Payment: Customers can pay in 4 instalments, offering a flexible payment option
The Terms & Conditions indicate that products remain Vida XL's property until payment is received in full, but do not specify which payment methods are accepted.
Note: The provided information does not contain comprehensive details about standard payment methods like credit cards (Visa, Mastercard), digital payment services (PayPal), or other payment options that might be available. To obtain complete information about accepted payment methods, customers would need to check the official checkout page on vidaxl.com or contact Vida XL's customer service directly.
Returning Details
VidaXL Return Policy Summary
Based on the available information from vidaxl.com, the return policy includes:
Return Eligibility
- Items must be returned in their original condition
- Products must be unused
- Original packaging is required for all returns
Return Process
- A specific return period exists, though the exact timeframe is not specified in the provided information
- Customers need to follow a particular return procedure (details not explicitly mentioned)
- After inspection of returned items, customers may receive either a refund or exchange
Additional Return Information
- No fees appear to be charged for returns (mentioned in one of the snippets regarding dropshipping services)
- For B2B customers and dropshippers, additional return policies may apply
- The company likely has specific exceptions for certain product categories
Note: The available information is limited in scope. For complete and current return policy details, customers should contact VidaXL customer service directly or visit the official returns page on their website.
Pay with Klarna at Vida XL
It is possible to pay with Klarna at Vida XL.